Last Updated: January 2026

Khelagar's Privacy Policy — Your Data Is Our Responsibility

Your personal information is completely safe with Khelagar. Here you'll find a clear explanation of what data we collect, why we collect it, and how we keep it secure.

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How We Protect Your Privacy

Every piece of your data is protected with the highest level of security at khelagar

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Strong Encryption

All your personal and financial data is secured with bank-grade 256-bit SSL encryption. No third party can access this information.

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Data Never Sold

Khelagar never sells or rents your personal data to third parties. Your privacy is our top priority.

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Cookie Controls

You have full control over which cookies you allow. All non-essential cookies can be disabled at any time.

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Right to Access

You can view, update, or request deletion of your stored data at any time.

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Marketing Controls

You can unsubscribe from promotional emails or SMS at any time. We do not send marketing messages without your consent.

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International Standards

Khelagar adheres to international privacy standards. We make no compromises when it comes to protecting your data.

Important: By using khelagar, you agree to this Privacy Policy. Please read it in full — it's written to protect your rights.

1 Introduction & Overview

Khelagar (khelagar.ws) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how Khelagar collects and manages your information.

This policy was last updated in January 2026 and applies to all Khelagar services — including the website, mobile app, and other digital platforms.

  • This policy is written in plain English so every member in Bangladesh can easily understand it.
  • Khelagar follows international data protection standards.
  • For any questions about this Privacy Policy, contact us at support@khelagar.ws.

2 What Data We Collect

Khelagar collects only the data that is strictly necessary. We never ask for excessive or irrelevant information.

Data Type What We Collect Why It's Collected
Identity Information Name, date of birth, national ID Age Verification & KYC Process
Contact Information Mobile number, email address Account Management & Communication
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Gaming history, betting records Service Improvement & Responsible Gaming

We do not store your full payment card number or CVV. Payment details are processed directly by the payment gateway.

3 How Your Data Is Used

Khelagar uses the information it collects for the purposes listed below. We never misuse your data.

  • Account Management: To create, maintain, and secure your account.
  • Transaction Processing: To process deposits and withdrawals quickly and securely.
  • Identity Verification: To verify the age and identity of registered members.
  • Customer Support: To resolve your questions and issues promptly.
  • Security: To prevent fraud and illegal activity.
  • Service Improvement: To analyze usage patterns and improve khelagar's services.
  • Promotions: To send you offers and bonus information, with your consent.
  • Legal Obligation: To meet the requirements of government and regulatory authorities.

Khelagar never uses your data for any purpose that hasn't been disclosed to you in advance.

4 Data Sharing & Third Parties

Khelagar does not sell your data. However, limited information may be shared with trusted partners in certain specific circumstances.

  • Payment Providers: To process transactions through payment gateways such as bKash, Nagad, and Rocket.
  • Identity Verification Providers: With authorized verification agencies to complete the KYC process.
  • Technology Service Providers: Hosting and security service providers, bound by strict confidentiality agreements.
  • Legal Authorities: Only where required by a court order or legal obligation.

Any third party with whom data is shared is required to uphold the same privacy standards. Khelagar regularly monitors their compliance.

5 Cookie Policy

The khelagar website and app use cookies — small data files stored on your device that help enhance your experience.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: Used to understand how the site is used — you have the option to disable these.
  • Marketing Cookies: Used to show relevant offers — only with your consent.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

6 Data Retention Period

Khelagar does not retain your information beyond what is necessary.

  • Account Information: For the duration of your active account and up to 5 years after closure for legal purposes.
  • Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
  • Technical Logs: Up to 6 months.
  • Marketing Information: Deleted immediately upon unsubscribing.

Once the retention period expires, data is securely deleted or destroyed.

7 Security Measures

Khelagar uses industry-leading security technology to keep your data safe.

  • SSL/TLS Encryption: All communications are protected with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Advanced firewall systems are active around the clock.
  • Security Audits: Regular third-party security audits are conducted.
  • Access Controls: Staff can only access information that is necessary for their role.

In the event of a security breach, Khelagar will notify affected members within 72 hours, as required by law.

8 Your Rights

As a Khelagar member, you have the following rights:

  • Right to Know: You may request to view the information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: You may request that your data no longer be used for specific purposes.
  • Right to Data Portability: You may request your data in a portable format.
  • Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@khelagar.ws. We'll respond within 30 days.

9 Children's Privacy

Khelagar is an 18+ platform. We do not knowingly collect information from anyone under the age of 18.

  • Age is verified at the time of registration.
  • If we hold any data belonging to a minor, it will be deleted immediately.
  • If you believe a minor is using khelagar, please let us know.

If minors are present in your household, enable parental controls on your device and keep your Khelagar account logged out.

10 Privacy Policy Updates

Khelagar may update this Privacy Policy from time to time. When changes are made:

  • Members will be notified of significant changes via email or in-app notification before they take effect.
  • The "Last Updated" date at the top of the page will always reflect the most recent revision.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
  • If you do not agree to the changes, you have the right to close your account.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@khelagar.ws
  • Live Chat: Active 24/7 on the Khelagar platform
  • Response Time: We will respond within 30 days

We take every concern you raise seriously. Your trust in khelagar is our greatest asset.

For more information, visit: Terms & Conditions | Responsible Gaming | FAQ

Your data is secure — play with complete peace of mind

Your privacy and security are guaranteed at khelagar. Join now and enjoy Bangladesh's best online gaming experience.

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